Michael Chen
+15559876543
Status
converted
Revenue
$1,200
Last updated 6 days ago
Initial Message
Emergency plumbing repair needed. Water leak in basement.
Conversation (6 messages)
Emergency plumbing repair needed. Water leak in basement.
Sentiment: negative
I understand this is urgent! We can dispatch a technician within the hour. Can you describe the location and severity of the leak?
Sentiment: positive
It's near the water heater. Water is pooling on the floor.
Sentiment: negative
Got it. Our technician will be there within 45 minutes. In the meantime, if it's safe, you can turn off the water supply to the water heater.
Sentiment: positive
Thank you so much! The leak is fixed and everything is working perfectly.
Sentiment: positive
You're very welcome! I'm glad we could help with your emergency. Is there anything else you need?
Sentiment: positive
Lead Information
Source
missed call
Created
1/9/2026
Custom Fields
Tags
Notes
Completed service. Very satisfied customer.