AI Responses
How ResponseBud generates intelligent, contextual replies
How It Works
ResponseBud uses AI to generate friendly, helpful SMS replies that match your business tone and context.
AI-Powered Responses
- Context-Aware: Uses information from the lead's message and your business settings
- Tone Matching: Adapts to your preferred communication style (friendly or professional)
- Conversation Threads: Maintains context across multiple messages
- Business Hours: Considers your operating hours when crafting responses
Response Types
Initial Lead Response
When a new lead comes in via web form, ResponseBud sends an immediate acknowledgment:
"Hey [Name], thanks for reaching out! We got your message and someone from [Business Name] will be in touch soon. Is there anything specific you'd like to know?"
Missed Call Response
When a call goes unanswered, ResponseBud automatically sends:
"Hey, sorry we missed your call! This is [Business Name]. How can we help you today?"
Follow-Up Responses
If the customer replies, ResponseBud generates contextual follow-ups based on the conversation:
"Great question! [Contextual answer based on their message]. Would you like to schedule a time to discuss this further?"
Customization
You can customize AI responses through your settings:
- Business Name: Used in all responses to identify your business
- Tone: Choose "friendly" for casual communication or "professional" for formal interactions
- Hours: AI considers your business hours when crafting responses
Best Practices
- Keep your business information up to date in settings
- Choose a tone that matches your brand voice
- Monitor conversations in your dashboard to ensure quality