Frequently Asked Questions
Common questions about ResponseBud
How quickly does ResponseBud respond to leads?
ResponseBud sends SMS replies instantly - typically within 30 seconds of receiving a lead or detecting a missed call.
Do I need a Twilio account?
Yes, ResponseBud uses Twilio for SMS messaging. You'll need a Twilio account with a phone number. See our Twilio Setup Guide for detailed instructions.
Can I customize the AI responses?
Yes! You can customize your business name, preferred tone (friendly or professional), and business hours in your settings. The AI uses this information to craft appropriate responses.
What happens if a customer replies to the SMS?
ResponseBud maintains conversation threads and generates contextual follow-up responses. All conversations are tracked in your dashboard so you can see the full conversation history.
How much does ResponseBud cost?
ResponseBud costs $197/month and includes unlimited SMS messages, instant lead responses, missed call detection, and AI-powered conversations.
Can I use my existing phone number?
Yes, as long as it's a Twilio phone number. You can port your existing number to Twilio or purchase a new one through Twilio.
Is there a free trial?
Yes! You can sign up and test ResponseBud with a Twilio trial account. Note that Twilio trial accounts have some limitations.
What if I need help with setup?
Check out our documentation, visit the help center, or contact our support team. We're here to help you get started!
Still Have Questions?
Can't find what you're looking for? Visit our help center or contact support.