Settings & Configuration
Customize ResponseBud to match your business
Available Settings
Configure these settings in your dashboard under Settings:
Business Information
- Business Name: The name of your business (used in SMS replies)
- Phone Number: The number customers will see when they receive SMS (read-only for non-admins)
Communication Style
- Preferred Tone: Choose between "friendly" or "professional" to match your brand voice
Business Hours
- Hours of Operation: Set when your business is open (used for context in AI replies)
Twilio Configuration
- Account SID: Your Twilio Account SID
- Auth Token: Your Twilio Auth Token (kept secure)
- Phone Number: Your Twilio phone number for sending SMS
Access Control
Some settings have different access levels:
- All Users: Can edit business name, tone, and hours
- Admins Only: Can edit phone number and Twilio credentials