Twilio Setup Guide

Prerequisites

Before you begin, make sure you have:

• A Twilio account (Sign up here)
• A Twilio phone number (purchased or trial number)
• Your Twilio Account SID and Auth Token

Step 1: Get Your Twilio Credentials

1. Log into your Twilio Console
2. Navigate to the Dashboard - you'll see your Account SID and Auth Token
3. Copy both values (keep your Auth Token secret!)

Step 2: Configure Your Phone Number

1. In Twilio Console, go to Phone Numbers → Manage → Active Numbers
2. Click on your phone number to configure it
3. Under Messaging, set the webhook URL to:
   https://responsebud.com/api/sms/webhook
4. Under Voice & Fax, set the webhook URL for missed calls to:
   https://responsebud.com/api/missed-call
5. Set HTTP method to POST for both webhooks
6. Save your changes

Step 3: Add Credentials to ResponseBud

1. Log into your ResponseBud dashboard
2. Go to Settings
3. Enter your Twilio Account SID, Auth Token, and Phone Number
4. Save your settings

Step 4: Test Your Setup

1. Go to Twilio Test in your dashboard (admin only)
2. Submit a test lead form
3. Verify that an SMS is sent to the test phone number
4. Check your dashboard to see the lead appear